CEOs, CFOs, and other CXOs, are you focused on the right things to create a great company?
Here are three items to prioritize:
- Customer service and satisfaction must be the top priority.
- Continuous productivity improvement is essential for success, as demonstrated by companies like Toyota.
- Don’t just focus on cost productivity, but also revenue productivity.
Change your pricing and product mix to create enough gross and net margin to fund growth. In today’s digitized world, investing in robotics, algorithms, and automation is key to radical improvement in productivity. Make this a priority every six months for the next three years and watch revenues grow.